Getting Help

You're Not Alone

Getting stuck is a normal part of development. Whether you're troubleshooting a configuration issue, planning a complex deployment, or need help with a custom implementation, there are support options available to help you succeed.

This guide will help you find the right resource to get unblocked quickly.

Free Community Support

Want guaranteed response times from the maintainers? View our Professional Support options.

Our community is active, helpful, and welcoming. Most questions can be answered through these free resources:

GitHub Discussions

Best for: General questions, feature requests, and community discussions

Our GitHub Discussions is the most popular place to get help from both the maintainers and the community. It's searchable, so your question might help others in the future.

Browse GitHub Discussions

Before posting, search existing discussions - your question might already be answered!

Discord Community

Best for: Quick questions, real-time chat, and community interaction

Join over 3,000+ developers in our Discord server. It's a great place for quick questions, real-time troubleshooting, and connecting with other developers using serversideup/php.

Join Our Discord

Discord is great for quick questions, but GitHub Discussions is better for complex issues that need detailed troubleshooting or permanent documentation.

GitHub Issues

Best for: Bug reports and specific technical issues with the images

Found a bug or experiencing unexpected behavior? Open a GitHub issue with detailed reproduction steps.

Report an Issue

When to use GitHub Issues:

The Docker images aren't behaving as documented
You've found a security vulnerability
You have a specific, reproducible bug

Please don't use GitHub Issues for general questions or support requests. Use GitHub Discussions or Discord instead.

How to Ask for Help Effectively

We've compile and entire guide on how to get answers quickly from the community.

How to Ask for Help Effectively

Professional Support

Need guaranteed response times, direct access to the maintainers, or help with your specific implementation? We offer professional support options.

One-Time Questions

Perfect for: Specific technical questions or getting unstuck on a particular issue

Schedule a focused session to get expert help with:

Docker-specific implementation questions
Complex deployment scenarios
Performance optimization guidance
Security configuration review
Custom implementation planning

Schedule a Session

What you get:

Direct access to serversideup/php maintainers
1-hour focused troubleshooting or consulting
Screen sharing and hands-on help
Clear next steps and recommendations

Ongoing Development & Support

Perfect for: Teams needing continuous development support or complex projects

Get dedicated access to senior engineers for ongoing development, deployment assistance, and technical support.

Learn About Retainer Services

What's included:

🎨 Full-Stack Development - Frontend, backend, and everything in between
🏗️ Application Architecture - Design scalable, maintainable solutions
🎯 UI/UX Design - Beautiful, functional interfaces using Figma
🐳 Docker & DevOps - Container orchestration, CI/CD pipelines, and automation
🖥️ Managed Hosting - Deploy anywhere (self-hosted or cloud)
📊 Database Design - Optimize for performance and scale
🔒 Security Hardening - Production-ready security configurations
📱 Mobile App Development - iOS & Android using modern frameworks

Key advantages:

Run Anywhere - We specialize in both self-hosted infrastructure and cloud deployments (AWS, Google Cloud, DigitalOcean, etc.)
No Vendor Lock-In - Your infrastructure, your control
Fixed Monthly Pricing - Predictable costs, no hourly billing surprises
Development-First - 90%+ of time spent on actual development, not meetings
Complete Stack - One team handling design, development, deployment, and maintenance

Why choose us? We built serversideup/php and maintain it in production for our own clients. We know these images inside and out because we use them every day for real-world applications.